2. Information We Collect and How We Use It
What are cookies?
Cookies are small text files stored on your computer when you visit some web sites. To use our website properly, you need to have cookies enabled.
Cookies are commonly used on the internet and do not harm your computer system. We don’t store personally identifiable information such as name, address or your payment details in cookies we create. However, we do use encrypted information gathered from them to help improve everyone’s experience of our site. For example, the cookies often help us to identify and resolve errors.
We’re giving you this information to make sure we’re open and clear about your privacy when using our website.
Your computer, tablet or mobile phone will need to be able to accept cookies, as we can only provide you with certain features of this website by using them.
If you’d prefer to restrict, block or delete cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Please be aware that if you block all cookies, this website (and many others you visit) will cease to work for you.
Here’s a list of the main types cookies we use, and what we use them for.
Type Of Cookie:Session cookies
Purpose Of Cookie:This type of cookie allows our web servers to respond to your actions on the website, such as moving through online forms or browsing the website. The website wouldn’t work for you without it.
Type Of Cookie: Analytics cookies
Purpose Of Cookie: These cookies enable the function of Google Analytics or other analytics software. This software helps us take and analyse collective visitor information such as browser usage, new visitor numbers and response to marketing activity. That information is not held at individual customer level and helps us to improve the website and your experience, and to ensure our marketing campaigns are relevant.
Type Of Cookie: Third party referral cookies
Purpose Of Cookie: These cookies are set by third party companies which refer you to our website or advertise our products. We don’t control the setting of these cookies.
Type Of Cookie: Preferences cookies
Purpose Of Cookie: These cookies help us recognise you when you return to our website. For example, your language preferences.
Social Media Cookies
For websites used by individual customers, there may be the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter. You may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third party websites for more information about their cookies and how to manage them.
2.2 Personal Information
If you decide to apply on-line for a service or for a quote on a product or service offered by us, you may be asked to provide personal contact details (for example name, postal address and e-mail address), financial information (for example, account or credit card details).
Your personal information may be held by us on computer or manual files and will be used for administration purposes including carrying out customer surveys and service levels.
We may monitor usage of the website including how many times you visit, which pages you go to and traffic data.
The information you give us will be held on our database and we may use this to inform you by e-mail, letter or phone of other products and services provided by us or our group companies, where and to the extent that you have permitted us to.
If you do not wish to receive promotional or marketing information from us by telephone, SMS, post or e-mail you can let us know by writing to us giving us your name, address, telephone number or e-mail address at:
“FORE” Business, 35a Church Street, Basingstoke, Hampshire RG21 7QQ
2.4 Modification of and Access to Data
Copies of information we hold about you can be obtained by contacting us and requesting it. You will be charged a fee of £15 to cover our administrative costs in providing you with the information.
You can change and modify any incorrect information about you that we hold by contacting us at the postal address noted in paragraph 2.3 above.
We employ up to date technology in order to protect against the loss, misuse or alteration of information under our control, including using technical and organisational measures. We will use all reasonable efforts to safeguard your personal data. However, please note that if you send information by email to us you are doing so at your own risk.
4. External Links
We do not accept any responsibility for the content or privacy practices of any website to which a hypertext link from our website exists. The links are provided “as is” with no warranty, express or implied for the information provided within them.
5. Contacting Us
If you have any queries about this website we can be contacted by:
We take web accessibility seriously so have ensured that our website complies with the Web Accessibility Initiative guidelines set out by the W3C (W3C Web Content Accessibility Guidelines levels 1 & 2) and the RNIB.